CUSTOMER SUPPORT

F A Q s

HOW TO SHOP?

  • Register / Create an Account
    • Enter your email, address, passowrd. Then click “Register” button 
  • Add to Cart
  • Choose Shipping Option
  • Choose Payment Option
  • Checkout
  • Wait for your order to be confirmed via email!

HOW DO I TRACK MY ORDER?

Track your order status with your Order #.

You may follow up through our email myhappyauto.ph@gmail.com

HOW DO I CHANGE OR CANCEL MY ORDER?

We know how important your order is, so we aim to fulfill orders as quickly as possible! While we cannot cancel or change an order once it has been placed, you are welcome to return your items in accordance with our Returns Policy once your order has been delivered to you.

WHAT PAYMENT METHODS DO YOU ACCEPT?

For the meantime, we only accept PAYPAL, credit card via Paypal, and COD (for Philippine customers only). However, we are striving to give further options in the future.  

I FORGOT TO PLACE MY COUPON CODE!

Sorry fam! All orders once placed are considered final. You can use the code in your next order if code is still available. 

HOW MUCH IS MY SHIPPING COST?

A calculated shipping fee will be displayed before ou checkout in our website

I AM FROM OTHER COUNTRY,
CAN I ORDER?

As of now, we only serve Philippine clients only.

I PLACED AN ORDER AND NEVER RECEIVED A CONFIRMATION EMAIL...

If you have not received an email from MYHAPPYAUTO within a few hours of placing your order, be sure to check your personal Spam folder.

Alternatively, the email address on file might be spelled incorrectly.

To check your orders, log into your MYHAPPYAUTO account and select the “My Orders” option to review your order history.

If you are still unable to locate the confirmation email for your order, please contact our Customer Care team by emailing myhappyauto.ph@gmail.com